Another Letdown for the Whole Family at Smashburger

Photo: Smashburger.

On a quest for a delightful burger experience, my family and I returned to Smashburger, hopeful that this visit would redeem our past encounters. We came hungry, ready to be won over, yet left with our hopes dashed.

Each of us chose a different dish, eager for a taste of variety. But unanimity was found in our collective disappointment. The vegan steak hinted at promise, yet it was lost amidst a bland bun and lackluster toppings. The chicken burger fared no better, blending into the sea of average fast-food offerings.

There were brief moments of culinary reprieve — the fried pickles brought unexpected pleasure, and the rosemary fries teased at what could have been. These sparks of flavor, however, couldn't outshine the pervasive mediocrity that defined our meal.

A small but noteworthy highlight was the kid-friendly touch of crayons and coloring paper, a considerate detail that momentarily distracted from the waiting.

Service was unremarkable, neither notably bad nor good, further echoing the theme of our visit.

In reflection, the quality, atmosphere, and even the decor scream of a fast-food restaurant, yet the prices would have you believe you're in for a more upscale experience. It's clear that Smashburger's reach for distinction in the fast-food world falls short. Our search for a relaxed yet quality meal goes on, with Smashburger receding into the backdrop of less favored options.

Joanna ColomasComment